Photos and files
Your files may still be there. Dead laptop, a phone that will not turn on, a drive that will not mount. Recovery is case by case and never guaranteed. Stop using the device, and do not run recovery software on it.
Software problems, a laptop that will not boot, and a backup before a repair or an upgrade. We estimate the job before any work begins. If a deeper diagnostic is needed, it is $40 to $100 depending on the job, and we tell you the cost first and you approve it. Backup and retrieval are not the same size job, so there is no single price. A console that turns on with no picture is a port repair, not a file recovery. See PS5 HDMI port repair in Latham.
Clicks, a drive that will not spin, drops, crush damage, or water. Advanced cases get specialist lab recovery. We explain that first. We never send your device to another company without your OK.
Phones, memory cards, and other storage follow the same split. If yours is not named, ask.
PickupHow to find usService menu
Sometimes. It depends on why the phone is dead. We inspect first.
Physical damage (clicks, a drive that will not spin, drop, crush, or water) gets specialist lab recovery.
No. Stop using the device. More power-ons and more software attempts can make recovery harder.
