Welcome to Tech Station

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These Terms and Conditions outline the rules and regulations for using our services. By accessing this website and/or using our services (including authorizing any repair), you accept these Terms in full.
Do not continue to use Tech Station if you do not agree with all of the Terms and Conditions stated here.

1. Service Authorization & Repair Risks

By authorizing Tech Station to repair your device, you acknowledge and accept the inherent risks associated with electronic repairs. Repairs—especially those involving intensive procedures such as soldering, micro-soldering, or motherboard work—carry the potential for unforeseen complications, failures, or further damage.

While we exercise the utmost care and professionalism, repairs may not succeed and may result in malfunction, partial functionality, complete failure, or permanent damage to the device.

You agree that Tech Station assumes no liability for:

• Loss of data

• Unintended consequences

• Any issues arising during or after the repair process

It is your sole responsibility to back up all data before repair.
By proceeding, you expressly release Tech Station from any claims related to these risks.

2. Additional Repair Risk Disclosures

Electronic repairs are unpredictable. Devices—especially liquid-damaged devices—may be beyond repair or permanently damaged due to:

• Component deterioration

• Short circuits

• Oxidation, corrosion, or rust

Glued-On Screens (e.g., iPads):
Devices with glued screens require prying to access internal components. Although the risk is minimal, glass can crack or break during removal despite professional handling.

Biometric Features:
Touch ID, Face ID, fingerprint readers, or similar biometric features may fail during repair depending on device condition and may become unusable.

Integrated GPUs / Older Devices:
Laptops and all-in-one computers—especially older models (such as 2011 MacBooks/iMacs) or devices with known GPU issues (including HP, Dell, Toshiba, and similar brands)—may experience sudden GPU failure without warning.

3. Unrelated Issues / Limited Scope of Work (IMPORTANT)

Tech Station only performs and guarantees the specific repair(s) you authorize.

We are not responsible or liable for defects, symptoms, or failures in areas:

• Not serviced

• Not required to complete the authorized repair

If a separate issue arises later in an untouched area (for example: HDMI repair followed by later Wi-Fi, audio, power, disk drive, or storage failure), it is considered unrelated and is not covered under warranty or liability unless explicitly agreed to in writing.

4. Manufacturer Warranty Disclaimer

Some services may void your manufacturer’s warranty. By accepting service, you acknowledge and agree that Tech Station is not liable for any such warranty voidance.

Note: Under New York’s Digital Fair Repair Act, manufacturers must provide repair information and parts to independent repair shops; however, third-party repairs may still affect manufacturer warranties.

5. Estimates & Payments

Free Estimates
We provide free estimates for all repair services. If you proceed with the repair, payment is due upon completion.

Accepted Payment Methods
Cash, VISA, MasterCard, and Discover only.

Estimate Changes
Estimates are thorough but not guaranteed final. Hidden issues may appear during repair.
If changes are required:

• You will be notified promptly

• All updates require your approval before proceeding

Non-Payment Consequences
If payment is not made within 30 days after notification of repair completion, Tech Station may exercise its artisan’s lien under New York Lien Law. This may include:

• Written notice (via certified mail for devices valued at $100 or more)

• Sale of the device after required legal procedures to recover charges

6. Unclaimed Devices

Devices not collected within 30 days after notification of repair completion (or estimate completion if no repair is authorized) will be considered abandoned.

We will provide written notice (via first-class or certified mail as required by law) before recycling, disposing of, or reselling abandoned devices in compliance with:

• New York Lien Law

• Applicable e-waste regulations

7. Shipping & Handling

Tech Station is not responsible for loss, damage, or delay during shipping. Shipping is handled by third-party carriers, and claims must be filed directly with the carrier. We may assist with documentation but assume no liability for carrier actions or inactions.

Mail-In Customers – Insurance & Packaging

• We follow your provided shipping instructions

• Failure to request insurance makes shipping damage your responsibility

• Devices sent without original packaging are more prone to damage

• Devices sent in generic packaging will be returned in generic packaging at your risk

• We cannot add insurance to pre-purchased shipping labels

8. Device Condition & Cosmetic Flaws

Pre-Existing Conditions
All known issues or damage must be disclosed prior to repair. Tech Station is not liable for complications resulting from undisclosed conditions.

Cosmetic Flaws
We are not responsible for scratches, dents, dings, or cosmetic imperfections. Devices often arrive already damaged. While we follow strict handling procedures, perceived cosmetic changes are not grounds for liability.

Prior Repairs / Hidden Damage
Previously opened, modified, or liquid-damaged devices may contain hidden defects such as missing components, corrosion, lifted pads, or prior soldering defects. Tech Station is not liable for failures caused by these conditions.

9. Data & Hard Drive Responsibility

You are responsible for backing up all data before repair. Tech Station is not liable for data loss, corruption, or damage during repair, recovery, or transfer.

While precautions are taken, data integrity cannot be guaranteed. If a procedure poses a data-loss risk, we will inform you and may offer backup services at an additional cost. We strongly recommend backing up all important files before drop-off or mail-in service.

10. Warranty Information

Limited Warranty

• LCD screen replacements: 20 days

• Hard drive & memory replacements: 1 year

• Motherboard repairs/replacements: 1 month

Warranty applies only to the specific part repaired or replaced and is voided by:

• Physical damage

• Liquid damage

• Negligence

• Tampering or reopening the device

Warranty Exclusions

• Re-cracked screens (inspect immediately upon pickup)

• Screens with fewer than four (4) dead pixels

• Damage caused by drops, liquids, heat, electrical issues, or misuse

• Any user-caused damage

Warranty Repairs / Refunds
No refunds are issued. If a warranted issue occurs and is verified as related to original work, we will attempt repair again at no cost. Unrelated issues require a new service charge.

11. Walk-Ins & Appointment Policy

Appointments are required for all services, including drop-offs, pick-ups, and warranty visits.
No walk-ins are permitted for safety and privacy reasons. Unscheduled arrivals may be considered trespassing.

12. Soldering Work & Repair Attempt Fees

All soldering services are final and non-refundable due to their irreversible nature.

A repair attempt fee ($40–$100) applies to most motherboard repairs, data recovery services, or devices with prior repair attempts if the repair is unsuccessful or no repair is completed. This fee covers diagnostic time and labor.

13. Additional Clauses

Third-Party Components
We may use high-quality third-party components when OEM parts are unavailable. We are not liable for defects or incompatibility. Warranty claims must be directed to the part manufacturer.

Service Delays
Tech Station is not liable for delays caused by parts availability, shipping issues, supplier disruptions, or other circumstances beyond our control.

Customer Inspection
Devices must be inspected at pickup. Issues must be reported immediately. We are not responsible for claims made after the device leaves our possession.

Privacy Policy
Customer information is used only for repair and communication purposes and is not shared except as required by law or for service coordination.

Customer-Supplied Parts
We cannot verify quality or compatibility of customer-supplied parts. No warranty applies unless agreed in writing. You waive liability for damage caused by faulty or incompatible parts.

Severability
If any provision is held invalid, the remaining provisions remain in full effect.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of New York. Any disputes shall be resolved in New York courts.

15. Acknowledgment

13. Acknowledgment and Consent to Terms

By authorizing Tech Station to perform any repair services on your device—whether in person, via mail-in, drop-off, or remote/mail authorization—you acknowledge that you have been provided (or we have made reasonable efforts to provide) these full Terms and Conditions, including all sections detailing repair risks, limitations of liability, data backup responsibilities, warranty details, unrelated issues policy, and other provisions.

You may receive these Terms via:

• Text message

• Email

• Phone call (verbal summary or reference to full terms)

• In-person discussion/display

• Website link provided during communication

• Or any other method we use to communicate them

Your authorization to proceed with the repair—such as replying "yes," "proceed," "OK," verbally approving, dropping off/picking up the device, or otherwise indicating agreement—constitutes your binding acceptance of these Terms in full, even if you do not read or review them in detail. It is your responsibility to review the Terms before authorizing the repair. We are not liable if you choose not to read them after we have made a good-faith attempt to deliver or reference them.

You specifically acknowledge and accept:

• The inherent risks of electronic repairs (including potential further damage, malfunction, permanent failure, or unsuccessful outcomes, as detailed in Section 1 and related disclosures).

• That it is solely your responsibility to back up all data before repair, and Tech Station assumes no liability for any data loss, corruption, or related issues.

• That Tech Station is not liable for unrelated issues, secondary failures, or problems in areas not part of the authorized repair scope, unless we explicitly agree in writing to address them.

By proceeding, you expressly release and waive any claims against Tech Station arising from these risks or the limitations outlined in these Terms, to the fullest extent permitted by law.

This acknowledgment applies regardless of the method of communication or authorization used.